SPSaiqua Parveen

Complaint Redressal

Clear grievance redressal and escalation flow

Investors should have transparent access to compliance contact details, redressal steps, and escalation options including SCORES 2.0 and Online Dispute Resolution.

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Compliance Officer Details

Name: Saiqua Parveen

Email: saiquaparveen87@gmail.com

Phone: To be updated

If a complaint remains unresolved, investors may consider using the SEBI SCORES platform at scores.sebi.gov.in and the Online Dispute Resolution mechanism available under the prevailing framework, where applicable.

Complaint Flow

  1. 1Reach out to the compliance officer with service details and complaint summary.
  2. 2Allow reasonable time for acknowledgment and internal review.
  3. 3If unresolved, escalate through the SEBI SCORES platform as applicable.
  4. 4Where applicable, pursue Online Dispute Resolution under the prevailing framework.
  5. 5Maintain records of communications, invoices, and supporting material for review.