SPSaiqua Parveen

Investor Charter

Investor rights, responsibilities, and service standards

A website-level Investor Charter summary for Research Analyst services, including rights, responsibilities, grievance escalation, SCORES 2.0, and Online Dispute Resolution.

Premium

Research delivered with polished investor communication.

Transparent

Fees, scope, risk framing, and disclosures remain visible.

Built for Trust

A more refined investor experience across mobile and desktop.

Charter Summary

  • Right to receive fair, transparent, and timely research communication.
  • Right to understand risks, assumptions, and service limitations before acting on research.
  • Right to know the fee structure, service scope, and grievance redressal mechanism.
  • Responsibility to read disclosures carefully and make investment decisions aligned with personal risk tolerance.

Investor Charter

Refer to SEBI circular SEBI/HO/MIRSD/MIRSD-PoD/P/CIR/2025/81 dated June 2, 2025 for the latest Research Analyst Investor Charter format.

Vision

Invest with knowledge and safety.

Mission

Every investor should be able to access clear research communication, understand risks and disclosures, and make informed decisions.

Services to Investors

  • Clear onboarding communication covering service scope, validity, fees, and policies.
  • Structured research communication through reports, updates, and approved channels.
  • Disclosure-led research views with stated horizon, risk factors, and assumptions.
  • Access to grievance redressal contact details and escalation path.

Business Activities

  • Publish research reports based on independent research activity.
  • Provide an independent and unbiased view on securities.
  • Offer research recommendations with disclosure of financial interests, if any.
  • Provide research views based on publicly available information and known observations.
  • Conduct annual compliance audit and maintain records required under the RA framework.
  • Ensure advertisements and client communications align with the applicable SEBI code.

Grievance Escalation

  1. 1Raise the issue with the Research Analyst / compliance contact first.
  2. 2If unresolved, use SCORES at scores.sebi.gov.in as per the prevailing SEBI process.
  3. 3Where applicable, use the Online Dispute Resolution platform available under the prevailing framework.

Investor Rights

  • Receive transparent information on services, fees, conflicts, and grievance mechanisms.
  • Be treated fairly and receive unbiased research communication within the RA framework.
  • Escalate unresolved complaints through SCORES and related mechanisms, as applicable.
  • Receive privacy-conscious handling of personal information, subject to legal obligations.

Investor Responsibilities

  • Deal only with SEBI-registered intermediaries and verify registration details independently.
  • Read all disclosures, terms, risk factors, and service limitations before subscribing.
  • Share complete and accurate onboarding information where required.
  • Avoid acting solely on promotional language or claims of assured returns.